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Refund Policy

The law provides you with a cooling off period of 14 days after you enter into your policy. During this period, you may request cancellation of your insurance policy and receive a refund of the insurance premium paid including refundable government taxes and charges.

This does not affect any other cancellation rights you have under your policy.

If you notice a transaction on your account from Ryno Insurance Services that you did not make, please call us immediately on 1300 650 670 from within Australia, 24 hours a day, 7 days a week. If you are overseas, call us immediately on +61 1300 650 670, 24 hours a day, 7 days a week.

Any amounts returned will be refunded directly back into the account the original dispute was raised from. Amounts refunded will be in Australia Dollars (AUD).

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